I was really in a bind last month when a retailer delivered a large, very heavy dresser and left it on my doorstep. The retailer was unable, not to mention unwilling, to send someone to move the dresser inside and up the stairs. M&M was willing to work with me on short notice, and your cost was better than most of the other places I called. I wanted to write to tell you how much I appreciate your patience and sense of humor. You were great and your employees showed up like angels at just the right time and moved the dresser. I very much appreciate what M&M did for me. It was more than just showing up and moving a heavy piece of furniture - you restored my faith in the innate goodness of mankind and made this particularly difficult day much more pleasant. Maybe you should change your name to White Knight Movers.”
  —Lisa N.